Terms of Use

Introduction

These Terms of Use (“Terms”) govern your access to and use of the website at proforall.org (the “Website”), operated by Proforall Security Services & Consultancy Sdn. Bhd. (“Proforall”, “we”, “us”). By accessing or using the Website, you agree to be bound by these Terms, which form a binding agreement under the Contracts Act 1950. If you do not agree, please do not use the Website.

1. Use of the Website

You may use the Website only for lawful purposes. You must not use it in any way that:

• breaches any applicable law or regulation, including the Computer Crimes Act 1997, the Communications and Multimedia Act 1998, and the Cyber Security Act 2024;
• involves unauthorised access to, interference with, or modification of the Website or any system or data (which may constitute an offence under the Computer Crimes Act 1997);
• transmits any unlawful, defamatory, obscene, or harmful content, or any malware; or
• infringes the rights of, or restricts the use and enjoyment of the Website by, any third party.

2. Information on the Website

The content on the Website is provided for general information about Proforall and our services. While we take reasonable care to keep it accurate and current, we make no representation or warranty that it is complete, accurate, or up to date. Nothing on the Website constitutes a binding offer, a contract for services, or professional advice; any engagement of our services is subject to a separate written agreement.

3. Intellectual property

All content on the Website — including text, graphics, logos, trademarks, images, layout, and software — is owned by or licensed to Proforall and is protected under the Copyright Act 1987 and other applicable intellectual-property laws. Except for personal, non-commercial reference, you may not copy, reproduce, republish, distribute, modify, or create derivative works from any content without our prior written consent. “Proforall” and our logo are our marks and may not be used without permission.

4. Electronic communications and transactions

Communications you submit through the Website (such as enquiry or application forms) are electronic communications recognised under the Electronic Commerce Act 2006. You are responsible for ensuring the information you provide is accurate, current, and lawfully shared. Your personal data is handled in accordance with our Privacy Policy and the Personal Data Protection Act 2010 (as amended 2024).

5. Our services and regulatory status

Proforall is a licensed private security services provider operating within Malaysia’s regulatory framework for the private security industry. Information on the Website describing our services is indicative; the scope, terms, and pricing of any services are set out in a separate service agreement and are subject to applicable licensing requirements.

6. Third-party links

The Website may contain links to third-party websites for convenience only. We do not endorse and are not responsible for the content, products, or privacy practices of those websites, and access is at your own risk.

7. Disclaimer of warranties

The Website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, express or implied, including as to accuracy, availability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded, including under the Consumer Protection Act 1999 where applicable.

8. Limitation of liability

To the fullest extent permitted by law, Proforall shall not be liable for any indirect, incidental, special, or consequential loss, or any loss of profit, data, goodwill, or business, arising out of or in connection with your use of, or inability to use, the Website — whether based in contract, tort (including negligence), or otherwise.

9. Indemnity

You agree to indemnify and hold Proforall harmless against any claims, liabilities, losses, and expenses arising from your breach of these Terms or your unlawful use of the Website.

10. Availability and changes to the Website

We may modify, suspend, or discontinue any part of the Website at any time without notice, and are not liable for any resulting unavailability.

11. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising out of or in connection with these Terms or the Website.

12. Changes to these Terms

We may update these Terms from time to time. The current version, with its effective date, will always be posted on this page. Continued use of the Website after changes constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, contact: Proforall Security Services & Consultancy Sdn. Bhd., No. 44-1, Jalan Sg. Burung AA32/AA, Seksyen 32, Bukit Rimau, 40460 Shah Alam, Selangor. Email: info@proforall.org · Tel: 03-5525 8519.