Datin Ratna Bai receiving Proforall\'s Certificate of Excellence at the Perdana and SEBA Awards

Security, managed as a responsibility.

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Best Security Service ProviderSEBA 2024 & Perdana 2019 recognition
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KDN · PIKM · MOF licensedFully insured operator
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Established 2013Nationwide coverage
Who We Are

More than a security company

Proforall Security Services & Consultancy is a licensed, technology-enabled security management company — protecting organisations across Malaysia with professional people, proprietary systems, and transparent governance.

Founded in 2013, Proforall has evolved from a traditional security provider into a technology-enabled security management company. Under its current leadership — a team with over 20 years of security-industry experience — Proforall combines professionally trained Security Officers, in-house technology, and structured governance to deliver security that is managed, measured, and accountable. A Bumiputera company headquartered in Shah Alam, Selangor, serving clients nationwide.

Leadership

A message from our Executive Chairman

Datin Ratna Bai, Executive Chairman of Proforall
Datin Ratna Bai
Executive Chairman
🏅 Visionary Security Leader · SEBA Awards 2024

Security should never be treated as a commodity. It is not a product to be bought by the hour — it is a responsibility we accept on behalf of every client who trusts us.

A Message from Our Executive Chairman

When we founded Proforall Security Services & Consultancy in 2013, we did so with a clear conviction: that security should never be treated as a commodity. It is not a product to be bought by the hour — it is a responsibility we accept on behalf of every client who trusts us to protect their people, their premises, and their operations.

Malaysia’s security industry has long competed on manpower alone. We chose a different path. From the beginning, our goal has been to build a managed security company — one where professionally trained officers, purpose-built technology, round-the-clock monitoring, and disciplined governance work together as a single, accountable system.

Our people remain our greatest strength. Every officer who joins Proforall is carefully screened and trained at our own in-house training school before deployment, and continues to develop through structured, ongoing programmes.

We have also invested heavily in technology that our own team builds and customises — from real-time patrolling and 24-hour central monitoring to transparent digital reporting — moving from reactive guarding to proactive, measurable security management.

As a company licensed by the Ministry of Home Affairs (KDN), a member of PIKM, registered with the Ministry of Finance, and fully insured, we hold ourselves to the highest standards of compliance and integrity, guided by a Quality Management System aligned with ISO 9001:2015 principles.

To our clients across Malaysia, thank you for your trust. To our officers and staff, thank you for your dedication and professionalism. Our commitment is unchanged and our ambition is greater than ever: to keep raising the standard of security in Malaysia.

Everything You Value, We Protect Them All.

Datin Ratna BaiExecutive Chairman · Proforall Security Services & Consultancy Sdn. Bhd.

Our Vision

To provide effective, consistent, and quality service to our clients through technology, commitment, and service excellence — aimed at achieving customer satisfaction.

Our Mission

To deliver professional, technology-enabled security management that protects our clients’ people, assets, and operations — backed by continuous training, transparent reporting, governance, and a structured Quality Management System.

Our Values

What we stand for

IntegrityTransparency and honesty, from management to officers on site.
ReliabilityDependable, consistent service to high professional standards.
Fast ResponseEarly risk identification and prompt, effective action.
TeamworkA culture of trust and mutual support aligned to client needs.
AffiliationA sense of belonging that keeps our teams motivated.
Client FocusSecurity and protection as our singular priority.
Credentials

Credentials you can verify

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KDN LicensedMinistry of Home Affairs licensed operator.
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PIKM MemberRegistered with the security industry association.
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MOF RegisteredMinistry of Finance registered vendor.
Fully InsuredPublic liability, personal accident, professional indemnity, fidelity & all-risks cover.
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Established 2013A proven operating track record.
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20+ Years LeadershipLed by an experienced management team.
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Best Security Service ProviderSEBA Awards 2024.
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Perdana Award 2019Industry recognition.
Governance & Quality

Managed with governance, not guesswork

Regular governance meetings, structured reporting, risk assessments, and audits keep our service measurable and accountable. Our Quality Management System keeps every assignment consistent — part of our commitment to continuous improvement.

Coverage

Headquartered in Shah Alam. Operating nationwide.

📍 HQ — Shah Alam, Selangor
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📍 Seremban, N. Sembilan
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📍 Melaka
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📍 Bukit Mertajam, Penang
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📍 Ipoh, Perak
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📍 Johor Bahru
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