Security is not a product.
It is a responsibility.
We protect Malaysia’s organisations with professionally trained Security Officers, technology-enabled operations, 24/7 monitoring, and transparent reporting — security that is managed, measured, and accountable.
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We compete on management, not manpower
Most security companies supply guards. Proforall delivers a managed security system — people, processes, and technology working together, with accountability at every step.
Traditional Security Model
- Guard deployment
- Manual, paper-based reports
- Limited visibility
- Reactive management
The Proforall Model
- Professionally trained Security Officers
- Digital, transparent reporting
- Central Monitoring Station + RTPS
- Risk assessment, governance & improvement
Solutions built around your business
Not a list of guard types — security organised around the outcomes that matter to your organisation.
People
Trained & licensed Security Officers, continuous training.
Technology
RTPS, Visitor Management, Gate Pass, Ops App — built in-house.
Monitoring
24/7 Central Monitoring, night patrols, digital reporting.
Consulting
Risk assessments, audits, SOP development.
Training
In-house training school — pre-deployment & refresher modules, CSG/TNG certified.
Customer Service
One-window support desk — direct access to management, complaint tracking.
Every officer is trained before deployment
Proforall runs its own fully-equipped training facility. No officer reaches a client site without completing structured pre-deployment training and assessment — and refresher training continues throughout.
In-house facility
A dedicated, fully-equipped training room for continuous, hands-on development.
Structured modules
Duties & SOPs, professionalism, patrolling, incident reporting, crime prevention.
Assessed & certified
Pre-deployment examination, plus CSG and TNG certified programmes.
A system behind every assignment
Security you can see
Our technology isn’t bought off the shelf — it’s built and customised by Proforall’s own in-house team, tailored to each client. RTPS, 24/7 CMS, visitor management, gate-pass control, and digital reporting deliver accountability, not assumptions.
Explore Our TechnologyOne window for every request — and every complaint
A dedicated Customer Service desk gives every client a single point of contact to resolve issues quickly, escalate directly to management, and drive continuous service-quality improvement.
- One-window support — one channel for queries, requests and complaints.
- Direct access to management — issues escalate fast, not into a void.
- Two-way communication — we listen, act, and close the loop with you.
- Complaint track record — every case logged, actioned and reviewed.
Resolve quickly. Learn continuously.
Our aim is a high level of client satisfaction — answering queries promptly and turning every complaint into a service improvement. Complaint volume is tracked as a quality KPI, in line with our Quality Management System.
Trusted across industries as a security management company Malaysia
Frequently asked questions
Is Proforall a licensed security company?
How is Proforall different from a traditional security company?
Do you provide 24/7 monitoring and a control centre?
What determines the cost of security services?
Which industries and locations do you cover?
Is Proforall ISO certified?
Let’s strengthen your security strategy.
Get a professional assessment of your current security posture — no obligation.
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